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Above is a map of approximate coverage. To verify coverage for a particular address, please use the Quick Address Check form or submit an Eligibility Check at the bottom of this page.
Our Bandwidth Calculator Tool can help you find how much bandwidth your household needs.
The typical household reaches peak bandwidth use around 8PM. In the form below, enter the normal amount of activity you’d expect at 8PM in your household. The result at the bottom estimates the peak bandwidth your home network requires. The speed plan you choose from your internet provider should be slightly above the result you get.
You are probably familiar with the scenario – you start with a low monthly rate from an Internet provider through a promotion, only to find that your bill doubles a few months later when the promotion ends. We feel that’s deceptive, so instead, we advertise our standard rates from day one. Our longstanding customers have paid the same monthly rate since they started.
As a local business, we believe we should reward customer loyalty.
Most ISPs advertise rates which exclude important costs – taxes, fees, surcharges, and the WiFi router. Instead, JackRabbit’s advertised monthly rates include all of these costs. It’s nice to see a bill that’s exactly what you expect.
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Broadband Facts
JackRabbit Wireless, LLC
JackRabbit Basic
Fixed Broadband Consumer Disclosure
Monthly Price$75
This Monthly Price is not an introductory rate.
This Monthly Price does not require a contract.
Additional Charges & Terms
Provider Monthly Fees
Modem/Antenna Rental$0
Standard WiFi Rental$0
One-time Fees at the Time of Purchase
Standard Installation$25
Early Termination Fee$0
Government TaxesVaries by Location
Discounts & Bundles
Not Applicable
Affordable Connectivity Program (ACP)
The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit affordableconnectivity.gov
Participates in the ACPYes
Speeds Provided with Plan
Typical Download Speed100 Mbps
Typical Upload Speed20 Mbps
Typical Latency35ms
Data Included with Monthly PriceUnlimited
Charges for Additional Data UsageN/A
Network ManagementRead our Policy
PrivacyRead our Policy
Customer Support
Contact Us: (915) 209-1698
Learn more about the terms used on this label by visiting the Federal Communications Comission’s Consumer Resource Center.
F0028578672RESJD0100U0020E
Broadband Facts
JackRabbit Wireless, LLC
JackRabbit Plus
Fixed Broadband Consumer Disclosure
Monthly Price$85
This Monthly Price is not an introductory rate.
This Monthly Price does not require a contract.
Additional Charges & Terms
Provider Monthly Fees
Modem/Antenna Rental$0
Standard WiFi Rental$0
One-time Fees at the Time of Purchase
Standard Installation$15
Early Termination Fee$0
Government TaxesVaries by Location
Discounts & Bundles
Not Applicable
Affordable Connectivity Program (ACP)
The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit affordableconnectivity.gov
Participates in the ACPYes
Speeds Provided with Plan
Typical Download Speed200 Mbps
Typical Upload Speed30 Mbps
Typical Latency35ms
Data Included with Monthly PriceUnlimited
Charges for Additional Data UsageN/A
Network ManagementRead our Policy
PrivacyRead our Policy
Customer Support
Contact Us: (915) 209-1698
Learn more about the terms used on this label by visiting the Federal Communications Comission’s Consumer Resource Center.
F0028578672RESJD0200U0030E
Broadband Facts
JackRabbit Wireless, LLC
JackRabbit Pro
Fixed Broadband Consumer Disclosure
Monthly Price$95
This Monthly Price is not an introductory rate.
This Monthly Price does not require a contract.
Additional Charges & Terms
Provider Monthly Fees
Modem/Antenna Rental$0
Standard WiFi Rental$0
One-time Fees at the Time of Purchase
Standard Installation$5
Early Termination Fee$0
Government TaxesVaries by Location
Discounts & Bundles
Not Applicable
Affordable Connectivity Program (ACP)
The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit affordableconnectivity.gov
Participates in the ACPYes
Speeds Provided with Plan
Typical Download Speed500 Mbps
Typical Upload Speed500 Mbps
Typical Latency35ms
Data Included with Monthly PriceUnlimited
Charges for Additional Data UsageN/A
Network ManagementRead our Policy
PrivacyRead our Policy
Customer Support
Contact Us: (915) 209-1698
Learn more about the terms used on this label by visiting the Federal Communications Comission’s Consumer Resource Center.
F0028578672RESJD0500U0500E
As with all residential ISPs, such as the cable and phone co, speeds listed above are the maximum bandwidth rate, are not guaranteed, and may vary slightly based on network utilization. That said – our customers typically see the expected plan rate for 98%+ of service uptime, even during peak hours. To verify speeds, speed tests should be conducted using Ethernet connected devices, not WiFi. We always conduct a speed test on installation day to ensure performance expectations are met.
Most ISPs provide customers a single WiFi router capable of covering around 1500 sqft. Past that range, performance normally degrades – causing WiFi performance issues in the far ends of the home.
We take a more proactive approach – providing our customers with WiFi 6E Mesh WiFi systems. This allows us to deliver thorough WiFi coverage across every room of the home.
JackRabbit Wireless uses Smart Queueing to provide a connection with superior stability, latency, and responsiveness compared to other ISPs. Learn more on the Performance page.
Access all your favorite TV with JackRabbit and your preferred streaming service. We highly recommend YouTube TV. Don’t have a smart TV? Check out the Chromecast with Google TV.
Fixed Wireless networks such as JackRabbit can tolerate intense wind and rain without any degradation of service – unlike Satellite Internet or 5G Internet. However, 30% of our network depends on mmWave links to deliver the highest speeds possible. For that 30% of our network – performance can sometimes be impacted during monsoon season if rain exceeds 2in/hr. Thankfully, precipitation above that threshold only occurs very rarely in our climate – usually for a few minutes in the late evening during monsoon season. The other 70% of our network is not impacted in by rain.
Please see the Routing section of our Performance page.
1
Eligibility Check
We check your home’s eligibility using 3D/Lidar data to see if there is a clear line-of-sight.
2
Schedule Appointment
We schedule a day to visit your home and test the link’s performance. If performance is solid, we can proceed to install.
3
Enjoy
Stream and browse with confidence. We are always standing by ready to help.
You can use the Quick Address Check at the top of this page to see if your home is eligible for service. If your home is eligible, or within our coverage area, you can submit an Eligibility Check below.
Once you submit this request, we will use 3D mapping software to check if your home has a clear line-of-sight with our towers. If your home has a clear line-of-sight, we can then proceed to schedule an appointment for a performance test and/or installation. If your home is not eligible quite yet, we will keep your information on file so that we can contact you if your neighborhood becomes eligible.