Who We Are

21 million Americans still lack broadband connectivity. During the COVID-19 pandemic, it became clear to everyone that broadband is not a typical commodity – it is essentially a utility in the modern era. Communities without access to dependable, high speed broadband risk falling behind with regard to education, healthcare, employment opportunities, and general economic development.

Take for example a student in a rural community – whose household depends on high-orbit satellite internet. High-orbit satellite connections have highly restrictive data caps and poor latency. This can cause frequent video glitches or dropouts during video conference calls – preventing this student from reliably attending their video conference based online courses. This could mean the difference between a student thriving or falling behind.

Dozens of communities in our region – particularity rural colonias – have been long overlooked by the incumbent corporate ISPs. These large ISPs prioritized wealthier markets – leaving rural families behind; struggling to access critical online resources for decades. JackRabbit Wireless has instead prioritized these communities – using modern Fixed Wireless technology to deliver them with high-bandwidth, low-latency connectivity. When these families switch from DSL to JackRabbit Wireless – they see 50 times more bandwidth, 4-fold lower latency (delay), and their annual internet uptime increases from 96% to 99.9%.

When a family tells us that our service has allowed their children to attend online classes, or that they can FaceTime their friends and loved ones from home for the first time, that is deeply rewarding, and drives us to continue this focus.