JackRabbit Wireless

JackRabbit Wireless is an Internet Service Provider based in El Paso, Texas. We offer high speed broadband internet access to residents and businesses West of the Franklin Mountains, including:

  • El Paso County, Texas
    • West El Paso, Texas
    • 79912, 79911, 79932, 79902, 79922
  • Southern Doña Ana County, New Mexico
    • Anthony, New Mexico (South of La Union)
    • Santa Teresa, New Mexico
    • Sunland Park, New Mexico
    • 88008, 88021, 88063

Using Fiber-Backed Fixed Wireless technology, we aim to provide Internet connectivity with superior dependability, performance, and customer service at fair standard rates.

JackRabbit Reviews

4.9/5.0
4.9/5
5/5
5/5
26/26
5/5

BBB

5/5
5/5
Tony
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Great internet service and speed for the price. Two very professional technicians came to setup my equipment and made sure everything was working perfectly. They took their time and made sure we were happy with the install. I'm recommending JackRabbit Wireless to anyone who's in their service area.
Nancy
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So amazed and appreciative of this company. Finally an internet provider in Santa Teresa who is fast and reliable! Highly recommend Robert and his team to get the job done.
Hector
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Excellent attention, great service, they do what they promised to do. We're happy
Rocio
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Best internet company, super friendly , and even with this bad weather internet is working great, Thank you 😊
Steve
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After years of issues with internet connection speeds and poor customer service we joined Jack Rabbit about 6 months ago. The experience has been the polar opposite. Faster speeds, constant communication about service. Continual upgrades of the system. Last week my dog ate through the power cable of our router while we were out of town. One phone call and Robert was at our house within the hour to replace it. Unheard of at any other service provider. Cannot recommend Jack Rabbit enough.
Gokulakrishnan
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Excellent Service for the price you pay. I highly recommend Jack Rabbit Wireless if your area has the coverage. One of most reliable wireless network service I have ever had. Reliable speeds, fixed rates and exceptional customer service.
Google User
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I highly recommend JackRabbit! They provide excellent service and superior service. Super helpful! Give them a try.
Samuel
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Two techs, on time, professional and knew what they were doing. They set up the tech and all our devices. Excellent...top notch service. I highly recommend JackRabbit Wireless...
Gerardo
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Excellent customer service! They go the extra mile to make sure your internet is working at its best. They are very professional and LOCAL.
Luis
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Costumer service is great. Best service of internet out there.
Andres
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The service is excellent and the customer service is exceptional. These guys are really good and very informative. I highly recommend the service. They go above and beyond.
Dave
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Fantastic company. I could not be happier. Professional, honest, smart, on time, personable, do beautiful installations & the internet service is to die for. It’s great to see a local company outshining the big ones.
Lisa
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I've been very happy with JackRabbit. They're all friendly and professional and a human answers the phone when you call! Of course the fast internet is great.
Angela
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Excellent customer service! Service was installed the same day I called within the hour. They were professional, thorough, and eager to assist with any questions I had. They explained everything I needed to know and ensured I was set up and service was working properly before leaving. I highly recommend JackRabbit to anyone looking for wireless service.
John
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This company is phenomenal! I have never had an internet issue and my internet is faster than any company I’ve used! Even during the pandemic with kids online all day. I had a connectivity issue with my tv today and Robert one of the owners came to my home literally 5 minutes after I called and fixed my TV! This was NOT an internet issue but he came and fixed the issue anyway! If you are in their service area I highly recommend using them! Thanks Robert!
Tracy
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Very happy with this service. Install was professional and will not have any issues with leaks with the way they do install of antenna. And is 4 times as fast as DSL for the 100mbps that DSL offers and is cheaper and is just 15 bucks more for 200 mbps and 8 times as fast.
Frank
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They do what they say very knowledgeable would recommend to anyone
Sylvia
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Excellent reception, excellent service! and what I like the most, the PRICE IS SET! It doesn't change, like other providers. This company is locally own. I have been a customer for almost one year. I totally recommend if you are looking for internet services, get JackRabbit wireless. You will be satisfied.
Hector
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I can't say enough great things about JackRabbitWireless! I am in shock at the level of excellent customer service provided by Robert and Tristan. They wen't above and beyond to service an "unserviceable" area as I was told by all other ISPs. When all others said a few years, JackRabbit had me online within a week. Highly reccomend JackRabbit Wireless. Fixed pricing, extremely fast internet, low latency and most important no BS.
Aleksandr
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Robert came to my home right away, after my call to fix a complicated issue with internet. He was able to resolve the issue in 10 minutes. This company is different from others (spectrum for example), they are friendly, and personally treat you as a customer. I would recommend this company to everyone.
David
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Fantastic company. I could not be happier. Professional, honest, smart, on time, personable, do beautiful installations & the internet service is to die for. It’s great to see a local company outshining the big ones.
Elizabeth
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Fantastic customer service, great speeds. super competitive pricing. I'm more than happy. And they just sent us an email telling us they upgraded the internet service even more! So glad I live in their service area.
Valerie
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Do not second guess JackRabbit! These guys are extremely knowledgeable, reliable and honest. Respond to concerns in minutes and do everything they can to ensure you are completely satisfied with their service...including coming to your home during a pandemic to install new equipment! We could not be more satisfied with the excellent customer service and attention we have received.
Albaro
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Can't say enough good things about this company. Made the switch from AT&T and I couldn't be happier. Consistent speeds, actual advertised speeds I have the 100 mbps speed plan and it is solid. Definitely give them a try if you live in their coverage area and support local business!
Ryan
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I regret not switching, sooner! Jackrabbit Wireless offers a superior service in both reliably and speed, for less cost. As if that weren't enough, the company is a local business with an owner who is beyond responsive and respectful to his customers. Jackrabbit offers the complete opposite of my experiences with the big internet companies and I couldn't be happier because of it!
Gina
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I can not say enough good things about this company. From my initial phone call to the installation and service. Everything has been stellar and I have never been happier with my internet service and speed. If you live in their current service area and are sick and tired of your current provider, you will NOT be disappointed with this company. There's a new provider in town, and it IS JackRabbit Wireless!
Oscar
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I have had this service for two months and it has worked 3x faster than my spectrum connection. I monitored both connections and the results were impressive to say the least. The customer service is great and you are respected as a customer, very different from spectrum, and so far the connection has been up 100% of the time. I am very happy with the service, I am cancelling my spectrum connection
Linda
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The service is amazing. Working from home full time now I need a good internet service. I am able to download large files that I was not able to using my previous provider. The tv is all and more than I need. And it saves me $$$$ each month.
Javier
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This kids really impressed me. Robert and Tristan. Honest as can be.I would certainly recommend to anybody seeking internet service. They were great.
Manny
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Excellent service, very professional staff and very affordable ISP. No hidden fees, no surprises. All in all, very happy!
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