We’re Building the Internet El Paso Deserves.

Locally owned. Community-driven. Transparent, fast, and on your side.

At JackRabbit Wireless, we believe internet access should be fast, fair, and available to everyone — not just those lucky enough to live in the right ZIP code. We’re a local team with a big mission: to build a better internet for El Paso and beyond.

JackRabbit Wireless is a local business founded in 2018 by Robert Chacón and Tristan Frescas – two longtime friends and El Paso natives. We started JackRabbit Wireless to bring real competition to El Paso’s internet market — and to serve families who lacked dependable, affordable options for getting online.

Luis Estrada Aguirre, Tristan Frescas, and Robert Chacón

Community Service Projects

Digital Bridges Program

Digital Bridges was a community initiative led by Workforce Solutions Borderplex (WSB) to expand internet access and digital literacy across the Borderplex region. JackRabbit Wireless was honored to serve as a core implementation partner.

Together, we connected over 30 low-income families with free home internet, provided laptops, and delivered hands-on digital literacy training to help participants confidently access education, employment, and vital online services.

This program exemplified what’s possible when local organizations join forces to close the digital divide — combining infrastructure, education, and long-term support to make meaningful change.

Community Support In Action

Rancho Escondido

We provide free high-speed internet and full-property mesh WiFi to Rancho Escondido, a nonprofit offering therapeutic horseback riding for individuals of all abilities. Our outdoor WiFi helps ensure both staff and guests have reliable connectivity across the 18-acre site.

Mamacitas Cibernéticas

We assist Mamacitas Cibernéticas in providing bilingual instruction on digital literacy — helping senior citizens in Southern Doña Ana County gain confidence and skills online.

Our Team

An agile team of connectivity experts at your service

Robert Chacón

Founder & Network Architect

Robert Chacón founded JackRabbit Wireless to bring better, faster internet to communities left behind by big telecoms. With deep roots in El Paso and a lifelong passion for networking, he’s the technical brain behind JackRabbit’s resilient, low-latency infrastructure.

He also leads LibreQoS, an open-source QoE platform used by hundreds of ISPs worldwide. As an advocate for digital equity, Robert collaborates with educators and nonprofits to expand broadband access across the Borderplex region.

Tristan Frescas

Co-Founder & Operations Manager

Tristan Frescas is our co-founder and a key member of the JackRabbit team, known for his precision and dedication to getting every installation just right. Whether he’s climbing rooftops, aligning long-range wireless links, or helping a family connect for the first time, Tristan approaches each job with skill and care.

Born and raised in El Paso, he’s passionate about serving his community and proud to work for a company that puts people first.

Luis Estrada Aguirre

Cyber Security Instructor

Luis Estrada Aguirre teaches Digital Literacy and Cybersecurity workshops for JackRabbit’s community partners, including Workforce Solutions Borderplex and Mamacitas Cibernéticas. His patient, hands-on teaching style empowers people of all ages to use technology safely and confidently.

Luis is currently pursuing his Bachelor’s degree in Computer Science at UTEP, where he focuses on building solutions that make the digital world more accessible and secure for everyone.

What We're Best At

JackRabbit Wireless is not just another internet provider — we’re network engineers with deep expertise in low-latency connectivity, open-source innovation, and rapid deployment in hard-to-reach locations.

Here’s what sets us apart:

  • Pioneers in Latency Optimization
    We developed LibreQoS, a leading open-source Quality of Experience platform used by ISPs worldwide. It’s based on the latest IETF standards (RFC 8290) and helps ensure smooth, responsive internet — even under load.

  • Respected in the Global Networking Community
    Our team has contributed to peer-reviewed research and international collaborations focused on reducing internet latency and improving fairness in traffic management.

  • Rapid, High-Speed Connectivity Anywhere
    We specialize in deploying enterprise-grade internet to remote or underserved areas — including government facilities, commercial campuses, and rural sites. From microwave radio links to solar-powered mobile towers, we bring high-speed access where others can’t.

  • Built on Proven Industry Standards
    We design and maintain robust networks using protocols like:

    • eBGP, iBGP, MPLS, VPLS

    • VXLAN, BFD, OSPF, SNMP

    • Flow Queuing and QoE systems based on RFC 8290

Whether you need a reliable connection in the city or a 10 Gbps link in the middle of nowhere, JackRabbit Wireless is ready to deliver.

Our Mission

Close The Digital Divide

Broadband isn’t just a luxury — it’s a necessity. But in many rural communities, especially colonias, families have been left behind by big providers who prioritize wealthier neighborhoods.

At JackRabbit Wireless, we focus on the people and places the others overlook. When a family switches from outdated DSL to our network, they often gain up to 50× more bandwidth, 4× lower latency, and 99.9% uptime — opening the door to online learning, remote work, and modern digital life.

Affordable Broadband For Low-Income Families

We believe everyone deserves fast, reliable internet — not just those who can afford the highest-priced plans. That’s why we keep our service affordable with fixed-rate pricing that includes everything, even the router.

No hidden fees. No surprise price hikes. And for residents in subsidized housing, our plans typically cost about 75% less than what corporate ISPs charge for similar service.

Challenge The Status Quo

Nearly 50 million Americans have only one choice for internet — and most aren’t happy with it. Hidden fees, rate hikes, data caps, poor customer service, and shady lobbying are far too common.

We started JackRabbit Wireless to change that.

No gimmicks. No contracts. No data caps. Just fast, reliable service and local support from people who care.