Backup Internet

Coverage Map

Our service requires line-of-sight, so if the roof of your business has a clear view of our towers with no trees or other obstacles in the way, we can provide service. If your business is located within the blue, yellow, or purple parts of the map, it may have line-of-sight. When you contact us, we can check the line-of-sight between your business and our towers using 3D mapping software, and let you know if it is covered.

Backup Internet Service for Businesses

Internet Downtime Halts Business

A JackRabbit Backup Keeps It Going

When a small businesses loses Internet connectivity, it can lose upwards of $1,000 per hour in revenue. Without internet connectivity for Point-of-Sales systems and telecommunication, no business can function well. Most cable and phone internet services use old coaxial copper lines laid decades ago, causing outages that can be frequent and challenging to repair. Even a service with an uptime of 99% is only able to deliver about 361 days of service per year – that’s almost 4 days of service outage per year.

By combining two Internet providers, your uptime can be as close to 99.99% as possible, bringing downtime to just a few hours per year. Utilizing two connections from providers with separate infrastructure can prevent dozens of hours of downtime each year, potentially saving tens of thousands of dollars in revenue.

When your primary Internet connection from the phone or cable company goes down, JackRabbit operates as a Failover Backup Internet Connection. We set up a managed router at your business that transparently switches between ISPs. When service goes down on one connection – the other kicks in within 4 seconds. Unlike satellite or 4G/5G LTE-based backups, our Fiber-Backed Fixed Wireless Internet has low-latency averaging 10ms to our network’s core. That means you can teleconference, make VoIP calls, and continue your work without even noticing a change.

Eligibility Check / Service Request

COVID Precautions​

Our installers will be performing installations with the use of KN95 masks and gloves when inside. We kindly ask that you open the windows or doors to the room where the router will be installed before we enter to protect both residents and our installers.

Once you submit this form, we use 3D mapping software to check if your business has a clear line-of-sight with our towers. If your business has a clear LOS, we can then proceed to schedule an appointment for a performance test and/or installation.

Please ensure your business is within the blue, purple, or green polygons of the Coverage Map at the top of this page before submitting a service request. We can only provide service to businesses within those polygons at this time.